Christmas opening hours. We will be operating reduced hours for phone calls from 24 December to 3 January inclusive. However, we will still return all calls within one working day, and any books ordered over this period will still be sent out on the same or next working day. Happy Christmas to all our customers, authors and other visitors!
1.1 This website is provided and maintained by Claritax Books Ltd whose registered office is at 6 Grosvenor Park Road, Chester, CH1 1QQ, referred to in this agreement as “we” or “us”.
1.2 These Terms are an agreement between you and us and they set out the conditions upon which you may access the information available on this site.
1.3 We may change these Terms at any time by posting an updated version of these Terms on this site, any such changes taking effect immediately unless otherwise specified.
1.4 Your continuing use of this site after any changes have been made will constitute consent to such changes in the Terms.
1.5 All copyright and all other intellectual property rights in this site remain our property.
2. Access and Liability
2.1 We reserve the right, without notice, to withdraw this site partly or in full at any time without notice and without having to give any reason for so doing.
2.2 While we make every effort to ensure that the information contained on this website is accurate and up-to-date, we do not make representations or warranties, express or implied, as to the accuracy or general quality of the information.
2.3 We make no representations or warranties, express or implied, that this website, or any other sites to which links are provided, are free from viruses or other defects.
2.4 We shall not be liable for any loss or damage whatsoever and howsoever incurred including but not limited to direct, consequential or indirect loss or damage, or any loss or damage to goodwill or profits or any anticipated loss of savings incurred by you, loss of data, loss of business opportunity, or economic loss whether arising in tort, contract, equity or otherwise and arising out of, in relation to, or in connection with your access to, use of, or inability to use this website.
3. Your Use of this Site
3.1 You may view, download and print out content from this website providing it is for your personal use and only in accordance with these Terms. All other copying whether electronic, hard copy or other format is prohibited and all other rights are reserved.
3.2 You will comply with all applicable laws and regulations and, in particular, you will not:
seek unauthorised access to our network or any aspect of this computer system;
knowingly or recklessly insert, send, transmit or distribute a virus into this network or attempt to do so;
assist, encourage or permit any other person to do either of the aforementioned things.
4. Links to Third Party Websites
4.1 This site may contain links to other websites. We make no representations or warranties as to the accuracy or completeness of information contained on any other sites and we do not endorse any of their products or services.
4.2 We accept no liability for any damage or loss, howsoever caused, in connection with use of or reliance on any such linked website.
5. Prices and Discounts
5.1 We display the current prices of our books on this site and provide the means for ordering the books we publish. If we make a genuine error in listing the price of one or more titles, we shall not be obliged to honour the sale at that price.
5.2 If we make an error as explained at 5.1 immediately above, we shall offer you the opportunity to buy the book or books at the correct price but you will be under no obligation to do so. If you choose to cancel the order, we shall promptly refund to you any amounts you have paid.
5.3 We may on occasions issue discount voucher codes. No more than one code may be used at any one time or for any given transaction. If there is a successful attempt to use more than one voucher at a time, we shall contact you to explain that the transaction is not valid and we will give you the option to buy the book(s) on payment of any further amounts owing or to cancel the transaction. In the event of the latter option, we shall promptly refund to you any amounts you have paid.
5.4 Unless we specifically state otherwise, vouchers may not be used for books that are already discounted in any way. For example, but without limitation, a voucher may not be used if a book is offered at a lower price because an earlier edition has recently been bought. Vouchers may not be used for “bundles” unless the contrary is explicitly stated.
6.1 Books that have been published, or that are in the last stages of production, may be bought immediately.
6.2 Payment may be made in various ways as indicated on the checkout pages. We do not store credit card details nor do we share customer details with any third parties.
7. Posting and Packaging
7.1 Please see our Delivery Information page for details.
7.2 No books will be despatched to countries on the OFAC list.
8. Returns, Refunds and Cancellations
8.1 A replacement book will be supplied free of charge if any item is received damaged, as long as written notification (by post or email) is given within seven working days. We may ask you to return the original copy in which case we will refund the postage for so doing.
8.2 Orders may be cancelled without charge if the books have not yet been despatched.
8.3 Once books have been posted, any refunds will be at the discretion of the company and a handling charge may be incurred. However, we may supply a book on a trial basis if agreed in advance.
9.1 Cookies are small files placed on your computer and are commonly used on the internet.
9.2 We may employ cookies on this site to make your use of the site more efficient. Such cookies may provide an automated identification of your computer to our workstation but no personal data is stored in the cookies.
9.3 We may collect and store the following information about your visit:
the internet domain and IP address from which you access this site;
the browser software and operating system used to access it;
the date and time you visit this site;
the address of another site from which you linked to this one;
the pages you visit on our site including the page of entry and exit.
9.4 You may be able to adjust your computer’s settings to block cookies, or to accept them only on confirmation from you. We are not able to offer technical support on how to do this.
10. Disputes and Queries
10.1 If you have any comments or queries about use of this site, please refer them in the first instance to us at the address given at 1.1 above.
10.2 Any disputes arising out of the Terms will be governed by and interpreted in accordance with the laws of England and Wales (or the laws of Scotland or Northern Ireland if you live there).